Complaints data will be stored in a database that will allow the ACR to filter and aggregate your submissions and analyze the data to identify complaints specific to payers, issues, and geographic regions. These data will help the ACR in proactively identify trends in payer interaction with rheumatology practices and address issues before they escalate.
For more information on the ACR’s new standardized health plan complaint form and associated action plan, visit www.rheumatology.org. For more information on any of these programs please contact Itara Barnes at [email protected] or Antanya Chung at [email protected].