Credit Card Program Helps Physician Practice Manage Its Income

Ms. Rogers has had some patients say that her practice is the only one that has employed such a payment system. “We respond with, ‘Well, that may be the case for now, but we are happy to be leaders in change. Soon, all practices will be doing this,’” she says.

Adds Dr. Arnold, “It’s a harsh reality for some patients.”

When asked if she recommends a credit card system to other practices, Dr. Arnold says, “Do it. It’s the only way to remain viable. It will give you some sense of control over cash flow. As more insurance companies increase financial burdens on patients, that burden will continue to be transferred to physicians.”

Karen Appold is a medical writer in Pennsylvania.