Rheumatology Practice Pearls: Defusing the Angry Patient Staff | Issue: March 2011 | March 18, 2011 For questions or additional information on this topic or other practice management questions, contact Antanya Chung, CPC, CPC-I, CRHC, CCP, at [email protected] or (404) 633-3777, ext. 818. Page: 1 2 | Single Page Share: