Two techniques you can use to improve patient flow are flow mapping and cycle-time measurement. Flow mapping requires practice staff to walk through the practice and take notes about what a patient experiences during a visit. This allows you to understand the flow from the patient’s point of view. Key things to record are experiences and impressions of the practice from start to finish, such as observations of customer service, right down to the paperwork and equipment used.
Rheumatology Practice Pearls: Appealing an Audit
The appeals process for a Medicare or Recovery Audit Contractor audit is a multistep process with filing deadlines attached to each level.
Practice Page: What PQRI Means to Rheumatologists
The Physician Quality Reporting Initiative (PRQI) is a voluntary quality reporting program initiated by the Centers for Medicare and Medicaid Services (CMS) in 2007. CMS provides bonus payments to eligible providers who successfully report on applicable PQRI measures. For 2010, rheumatologists who successfully participate in PQRI can earn an incentive payment of 2% of the…
Coding Corner Question
November’s Coding Challenge
Coding Corner Answer
November’s Coding Answer
Maximize Your Annual Meeting Experience
Get the most out of your ACR/ARHP Annual Scientific Meeting learning experience and view, download, or print the syllabi from this year’s sessions. Speakers have prepared notes, provided key references, and outlined important details from their presentations, and we have made it all available to you at www.rheumatology.org/education. Just click the “Electronic Syllabus” link in the Itinerary Builder for instant access 24 hours a day.
DEXA Champion Visits Local Rheumatologist
Sen. Blanche Lincoln (D-Ark.) visited the Arthritis Center of the Ozarks in Fayetteville, Ark., in August to speak with local rheumatologist Michael Saitta, MD, to discuss the importance of access to osteoporosis screenings.
ARHP News: Celebrating a Year of Achievements
What an exciting year 2010 has been for the ARHP! We have made amazing progress in education, collaboration, and charting the ARHP’s future. To help you understand what the ARHP leadership and staff are doing on your behalf, I would like to share a few of our accomplishments from the past year.
Research Tracks Possible Benefit of Src-like Adaptor Protein
A study recently submitted for publication has demonstrated that manipulating T-cell receptor complex–mediated signaling can prevent the development of autoimmune arthritis in mice and may lead to new human therapies without the drawbacks associated with existing treatments.
Motivating Employees
Motivating employees might be a subject that administrators and managers shy away from, but it is true that employers can increase productivity, quality, and service through positive motivation in the office.
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