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An official publication of the ACR and the ARP serving rheumatologists and rheumatology professionals

Practice Support

Subcategories:Billing/CodingEMRsFacilityInsuranceQuality Assurance/ImprovementTechnologyWorkforce

Practice Page: Improving Patient Flow

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Two techniques you can use to improve patient flow are flow mapping and cycle-time measurement. Flow mapping requires practice staff to walk through the practice and take notes about what a patient experiences during a visit. This allows you to understand the flow from the patient’s point of view. Key things to record are experiences and impressions of the practice from start to finish, such as observations of customer service, right down to the paperwork and equipment used.

Opting Out of Medicare

By Antanya A. Chung, CPC, CPC-I, CRHC, CCP
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A how-to guide for physicians

Practice Page: What PQRI Means to Rheumatologists

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The Physician Quality Reporting Initiative (PRQI) is a voluntary quality reporting program initiated by the Centers for Medicare and Medicaid Services (CMS) in 2007. CMS provides bonus payments to eligible providers who successfully report on applicable PQRI measures. For 2010, rheumatologists who successfully participate in PQRI can earn an incentive payment of 2% of the…

Motivating Employees

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Motivating employees might be a subject that administrators and managers shy away from, but it is true that employers can increase productivity, quality, and service through positive motivation in the office.

Locum Tenens: How, When, and Who

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Is the term locum tenens familiar to you as a practicing physician? It means “to hold the place of or to substitute.” This applies to a physician who temporarily takes over a practice or fills in for a partner for Medicare patients. This may occur for several reasons, such as vacation, maternity leave, or illness.